Report a lost or stolen card

Domestic Calls
(650) 231-1300
(M-F, 9:00 AM – 4:00 PM)

(800) 528-2273
(available 24/7)

International Calls
(812) 647-9794

Card Changes

Activate a card
(866) 619-0245


Change a PIN

(877) 267-6914

Payments, Errors & Inquiries

Mail

Upward Credit Union
1860 El Camino Real, Suite 100,
Burlingame, CA 94010

VISA® Classic
Upward Credit Card

A low fixed rate, and credit limits up to $5,000 round out the features of the Upward CU VISA Classic – with worldwide acceptance, 24-hour customer service, and no annual fees. Need to add additional signers to the account? Not a problem! Multiple cards are available to add an additional signer such as a child or family member.

  • A fixed 13.50% APR*
  • Credit limits up to $5,000
  • No annual fees
  • 24-hour customer service
  • Worldwide acceptance
  • Fee free cash advance
VISA® Gold
Upward Credit Card

Higher credit limits up to $15,000 and a lower rate combined with the VISA Gold name, make this premium card product very popular at Upward CU.

  • A fixed 9.9% APR*
  • Credit limits up to $15,000
  • No annual fees
  • 24-hour customer service
  • Worldwide acceptance
  • Fee free cash advance
Share-Secure VISA®
Upward Credit Card

Have you had credit problems in the past or just starting out? Our Share-Secured VISA is a great way to establish or rebuild your credit and Upward CU is here to help you accomplish that with our low rates and the convenience and access of a VISA card.

Simply use your shares at Upward CU as collateral. Your credit limit will be determined by how much you pledge up to a maximum of $1500. Use your card and make your payments on time, and you’ll be building a positive credit history. After you’ve demonstrated your financial responsibility, you can apply for a regular card.

VISA® - U
Upward Credit Card

Now there is a VISA Credit Card designed especially for our members that are 21 to 24. A manageable credit line of $500.00 combined with a low fixed interest rate makes this a great product for a student establishing a credit history. A co-signer may be required based on age and income verification.

  • A fixed 15.0% APR*
  • Credit limit of $500
  • No annual fees
  • Worldwide acceptance
  • Great for establishing credit
  • Credit history not required
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*APR = Annual Percentage Rate.