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Upward is for everyone. Feel free to reach out to us with any questions or concerns. We will be in touch as soon as possible!

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Main Branch

1860 El Camino Real, Suite 100
Burlingame, CA 94010

Monday & Friday

8:30am – 5:00pm

Tuesday – Thursday

8:30am – 4:00pm

Sequoia Branch Hospital

170 Alameda de Las Pulgas
Redwood City, CA 94062

(2nd floor – around the corner from elevator B)

Tuesday & Friday

9:30am – 4:00pm*

*Closed 12:00pm – 12:30pm

Frequent Questions from Our Members

Where are deposit locations located?

Main Branch

The ATM is located at 1860 El Camino Real in Burlingame – right at the entrance to the building.

Health Center Branch

The ATM is located at 100 S. San Mateo Drive in San Mateo – just inside the main entrance on San Mateo Drive.

Medical Center Branch

The ATM is located at 1501 Trousdale Drive in Burlingame – Conveniently located in hospital near the Atrium on the 1st floor.

Where are withdrawal locations located?

An important note regarding all ATM deposits: Deposits made before 3:00pm will be received by the Credit Union on the next business day. Deposits made after 3:00pm will be received by the Credit Union on the second business day.

What is the routing number?

Our routing number is 321171744.

What do I need to open a new account?

You must be an Upward CU member to get started. If you are interested in becoming a member, please click here. If you are already a member, open an account here.

Where can I find information about fees and charges?

You can find our schedule of service charges here.

What is your holiday schedule?

January 1 - New Year’s Day
January 20 - Martin Luther King, Jr. Birthday
February 17 - Presidents’ Day
May 26 - Memorial Day
June 19 - Juneteenth
July 4 - Independence Day
September 1 - Labor Day
October 13 - Indigenous Peoples’ Day
November 11 – Veterans Day
November 27 - Thanksgiving Day
November 28 - Day After Thanksgiving
December 24 – Half day close 12pm - Christmas Eve December 25 - Christmas Day
January 1 - 2026 New Year’s Day

How can I provide feedback or file a complaint?

Please click here to provide feedback or file a compliant. Thank you!

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How do I report a lost or stolen card?

How do I use the mobile app?

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Contact

Find A Location

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Main Branch

Sequoia Branch Hospital

Frequent Questions from Our Members

Main Branch

Health Center Branch

Medical Center Branch

How do I report a lost or stolen card?

How do I use the mobile app?

Main Phone

Toll Free

Address

Routing Number

NMLS 410278

Lost or Stolen Credit or Debit

You are now leaving Upward Credit Union

Bank with Upward.

Borrow with Upward.

Access, anywhere.

The best for you.

We're Near By.

Contact

Find A Location

Text With Us

Send Us A Message

Main Branch

Sequoia Branch Hospital

Frequent Questions from Our Members

Main Branch

Health Center Branch

Medical Center Branch

How do I report a lost or stolen card?

How do I use the mobile app?

Main Phone

Toll Free

Address

Routing Number

NMLS 410278

Lost or Stolen Credit or Debit

You are now leaving Upward Credit Union

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