We've got an account for any financial journey.
We've got an account for any financial journey.
Products and services that make it simple.
We make it easy to make the best financial decisions for you.
Convenient branch and ATM locations for our members.
1860 El Camino Real, Suite 100
Burlingame, CA 94010
Ph: 650.231.1300
Monday & Friday
8:30am – 5:00pm
Tuesday – Thursday
8:30am – 4:00pm
170 Alameda de Las Pulgas
Redwood City, CA 94062
Ph: 650.367.5686
Tuesday & Friday
9:30am – 4:00pm*
What is your Fax number?
844.272.8832 - Member Services
844.272.9096 - Loan Services
844.272.8752 - Accounting
How do I apply for an Account or Loan?
Bank and Borrow with Upward in 3 easy steps. Visit our Eligibility & Benefits page to get started.
Where can I find my Account and Routing number?
Routing Number:
321171744
Account Number:
Direct Deposit:
To begin direct deposit provide your account number and routing number to your payroll provider. It may take 1-2 pay periods for direct deposit to begin. Ask your payor for details.
How do I report a Lost/Stolen Credit or Debit Card?
Protect yourself in 3 easy steps.
Visit our Card Management page for more information.
Can you help me navigate Financial Challenges?
At Upward, we're committed to helping members navigate every stage of life.
Financial Checkup!
Whether you're preparing for a growing family, financing education, supporting aging parents, planning for retirement, or paying off debt — our team of seasoned professionals is here to help you plan and move forward with confidence.
Schedule a Financial Checkup — a quick, 30-minute virtual or in-person meeting — to explore ways to stay on track, improve your budget, consolidate debt, and achieve your financial goals.
Member Relief
Are you experiencing financial hardship or having trouble making payments? We’re here to help.
Visit our Member Relief page for more information.
Where does Upward have ATMs?
Visit one our ATMs:
The ATM is located at 1860 El Camino Real in Burlingame – right at the entrance to the building.
The ATM is located at 100 S. San Mateo Drive in San Mateo – just inside the main entrance on San Mateo Drive.
The ATM is located at 1501 Trousdale Drive in Burlingame – Conveniently located in hospital near the Atrium on the 1st floor.
Important Information:
Can't make it to an ATM, try Mobile Deposit:
Login to Mobile Banking and make a deposit from the comfort of your home, the office or on the go - using your mobile device.
Do you have ATMs and Branches in other states?
What holidays are you Closed?
Jan 1 - New Year’s Day 2025
Jan 20 - Martin Luther King, Jr. Birthday
Feb 17 - Presidents’ Day
May 26 - Memorial Day
Jun 19 - Juneteenth
Jul 4 - Independence Day
Sep 1 - Labor Day
Oct 13 - Indigenous Peoples’ Day
Nov 11 – Veterans Day
Nov 27 - Thanksgiving Day
Nov 28 - Day After Thanksgiving
Dec 24 - Christmas Eve (Closing at 12pm)
Dec 25 - Christmas Day
Jan 1 - New Year’s Day 2026
Where can I find information on Service Charges?
You can find our Schedule of Service Charges here.
How can I provide feedback or file a complaint?
Please click here to provide feedback or file a compliant. Thank you!
1860 El Camino Real, Suite 100
Burlingame, CA 94010
321171744
(888) 241-2510 (within U.S)
(909) 941-1398 (outside U.S.)
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